Warranty & Returns

Your warranty

Every AIRE air purifier is covered by a 1-Year Manufacturer's Warranty from the date of delivery. The warranty covers manufacturing defects in the unit itself. It does not cover filters and other consumables, accidental damage, misuse, or units that have been opened or modified.

If something is wrong on arrival

Contact us within 7 days of delivery at marketing@airepurifiers.com.sg or +65 8082 3699 with your order number and a photo or short video of the problem. This applies if the product is defective due to a manufacturing fault, the wrong item was supplied, or the product was damaged in transit.

What happens next

Once we have inspected the unit we will replace it with the same model, or an equivalent model if the original is out of stock. Where a refund applies, it is processed to your original payment method within 7–10 business days.

Change of mind

We are not able to accept returns or refunds for change of mind, incorrect purchases, or if you no longer need the product. Please check the room size guidance on each product page before ordering — or email us your room size and we will tell you which model fits your space.